Click on the product you want, then choose Buy with Cash on Delivery or Add to Cart. Proceed to checkout, fill in your delivery details, select delivery and payment method, then click on Complete Order.

Note: For Cash on Delivery (COD), an advance payment (usually Rs.300 or as mentioned) is required before order confirmation. The remaining amount is payable at the time of delivery.

Orders are usually delivered within 4–7 working days across Pakistan depending on your city and courier service. Major cities (like Karachi, Lahore, Islamabad) get deliveries within 3–6 working days. Remote areas may take longer.

No need to worry! Contact us immediately on WhatsApp within 24 hours at 03313848408. Please share unboxing pictures or video proof. Depending on the case, you will be offered an exchange within 7 days of delivery.

Yes! We offer a 3 Days Return & Exchange Policy. The product must be unused, in original packaging, and in the same condition as received. For change of mind cases, shipping charges will be paid by the customer.

The customer needs to ship the parcel back to our official address using any courier service. Approval will be based on reason and item condition. Complete process is mentioned on our Return Policy page.

Note: Return shipping cost is paid by the customer. Refunds or exchanges are processed once the parcel is received and verified.

Yes, standard shipping charges apply and are shown at checkout. Charges may vary depending on your city and product weight. In case of return or exchange due to change of mind, shipping fees are non-refundable.

Currently, we deliver only within Pakistan. International shipping is not available at this time.

If you have any questions about your order, shipping, or returns, please contact us:

WhatsApp: 03313848408
Email: Velinzo.shop@gmail.com